Public Health Protocols

The MacLaren is committed to building a vibrant, healthy and creative community. We are open in accordance with the Government of Ontario’s reopening strategies. These guidelines support the MacLaren’s goals of preventing the spread of COVID-19, both within the communities we serve and our dedicated team of employees and volunteers. We are committed to working collaboratively and with transparency to serve our community while delivering exceptional programmes, and look forward to a progressive return to normal operations.

Facility Maintenance

The MacLaren is a city-owned building. The City is responsible to ensure that all enhanced cleaning protocols are followed, including twice-daily cleanings of high-touch public areas. Any maintenance work will be cleared with MacLaren Staff in advance.

COVID-19 Update: June 21, 2022

  • MacLaren is back to 100% Capacity
  • Proof of Vaccination is no longer required to visit the Gallery or attend programs
  • We encourage all visitors to wear masks when visiting our exhibitions, but they are not required
  • Program participants are no longer required to wear masks

In order to continue to protect our community please stay home if you are feeling unwell.

Health Standards

Hand sanitizer (comprised of a minimum 60% alcohol) is provided by the City and will be available in the following locations:  

  • Public entrance (main door) and Café entrance 
  • Administrative entrances (lunchroom door and loading bay door) 
  • By the elevator at each level 
  • Inside and outside each bathroom 

Capacity Limits

The MacLaren is back to 100% capacity.


Visitor seating is available in the exhibition spaces. The Lobby, Café and the Massie Family Sculpture Courtyard also have seating available. 


The MacLaren is dedicated to providing a safe, inclusive and welcoming visitor experience for everyone. We ask all visitors to respect all policies outlined in this document and to work together to create a safe environment for all visitors, volunteers and staff.  



Throughout the pandemic, the MacLaren will continue to use all avenues available for public communications. The website will be updated as measures change and evolve; signage at the Gallery will shift as required. All MacLaren staff will be trained on this new policy and visitor feedback is encouraged. The MacLaren’s commitment to clear, generous, and engaged customer service remains a priority.