Requests for cancellations or refunds for MacLaren programs must be made in writing and submitted to our Education Assistant: vango@maclarenart.com. They must include the program name, participant name and reason for cancellation.

• Cancellation requests received more than 14 days prior to the program start date will receive a full refund.
• Cancellation requests received less than 14 days prior to the start of the program will receive a refund of 50% of the cost of the program including applicable taxes.
• No refunds will be given once a program has begun, or for days when a participant is absent and missed days cannot be made up.
• If a program must be cancelled after it has begun due to medical reasons, the written request must be accompanied by a doctor’s note and is subject to review.

Any programs cancelled outright by the MacLaren Art Centre are eligible for a full refund regardless of the cancellation date. Programs which have not met the minimum participant number to run the program at cost, will be cancelled with at least 5 days notice given to registered participants and a full refund will be given.

Programs, prices and policies are subject to change without notice.