A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises or at our functions without additional fees. Our Greeters will communicate this to visitors. Notices will also be posted on our website and at the reception desk.
We are committed to making our programmes and services accessible to visitors with disabilities. To that end, our staff will receive training on the assistive devices available at the MacLaren Art Centre, including the ramp at the front door, elevator, chair lift to the café, and automatic door. As new devices are installed in the future, we will provide additional training to ensure that our staff is familiar with their use.
We welcome people with disabilities and their registered service animals. Registered service animals are allowed on the parts of our premises that are open to the public.
Visitors who wish to provide feedback on the way the MacLaren Art Centre provides programmes and services to people with disabilities can e-mail the Gallery, make verbal suggestions, or write a letter. All feedback will be directed to the Executive Director and then shared with the members of the Joint Health & Safety Committee to review. Visitors can expect to hear back from the Executive Director and/or a Health & Safety Committee representative promptly in order to resolve the issue in a timely manner.